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Complaint Form

This form has been moved to a new enterprise environment. Please find the new form at: 

https://formsportal.mo.gov/content/forms/af/moa/office-of-child-advocate/complaint-form/ca-complaint-form.html

State of Missouri Office of Child Advocate

P.O. Box 809 Jefferson City, MO  65102

Toll Free Number: (866) 457-2302

TDD:  (800) 735-2966

E-Mail:  oca@oca.mo.gov

We serve 5 main functions:

  1. Review foster care case management;
  2. Review unsubstantiated hotline cases;
  3. Mediate between parents and schools regarding abuse allegations in a school setting;
  4. Review child fatalities for children and families that have had a history with the Children’s Division; and
  5. Provide information and referrals for families needing services.

To begin a review, fill out the complaint form in this document and return it to our office by mail, e-mail, or call our toll free number.

The Office of Child Advocate is not an emergency intervention service. If you are calling about a case in need of immediate action, call the Missouri Child Abuse and Neglect Hotline number: 1-800-392-3738, call 911, or call your local law enforcement agency.

General Information
What is your current relationship to the child or family?
Who is the child's parent?
If there is more than one parent, please press the "+" button below and provide this same information for the other parent.
Who is the child?
If there is more than one child in the family, please press the "+" button below and provide this same information for the other child(ren).

Optional Information:

What is your complaint?
Example: "My nephew was placed in foster care on December 16, 2002. My nephew's caseworker is refusing to place him with me because my husband has a criminal record"
Please describe the reason you think the agency action or inaction was wrong or unreasonable?
What action are you seeking to resolve your complaint?

Example: "I want the caseworker to reconsider letting my nephew live with me."

Other Information

How did you hear about the Office of Child Advocate?

Please choose one

     

    Thank You

    Dear {formsubmittinguser},

    Thank you for for submitting a Complaint Form. Your submission will be reviewed by our staff. 

    Your Application ID is {formuniqueid}

    Sincerely,

    The Office of Child Advocate

     

    To report suspected child abuse or neglect call the Missouri Child Abuse Hotline: 1-800-392-3738